Payment Policy

At Fashnav, we aim to provide a safe, secure, and hassle-free checkout experience for every customer. Please review our payment information below before placing your order.

Accepted Payment Methods

We currently accept the following payment options:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • Shop Pay
  • UnionPay
  • Visa

All payments are processed securely in GBP (£) unless otherwise stated at checkout.

Secure Checkout

Your security is important to us.

All transactions on our website are processed through secure and encrypted payment gateways to protect your personal and financial information.

Fashnav does not store, access, or share your credit or debit card details at any time.

We use industry-standard security measures to ensure your payment information remains protected throughout the checkout process.

Payment Authorization

Orders are processed only after successful payment verification and authorization.

If your payment is:

  • Declined
  • Unsuccessful
  • Flagged for security reasons

Your order may not be completed or may be temporarily placed on hold.

In this situation, we recommend:

  • Trying a different payment method
  • Confirming your card details are correct
  • Contacting your bank or payment provider for further assistance

Billing Information

To avoid delays or payment issues, please ensure that your billing information matches the details registered with your payment provider.

Incorrect or incomplete billing details may result in:

  • Payment failure
  • Order delays
  • Automatic order cancellation

Fraud Prevention

For security purposes, Fashnav reserves the right to review and cancel orders that appear suspicious or fraudulent.

Additional verification may be requested before an order is approved and shipped.

Customer Support

For any inquiries, please contact us using the information below:

Address: 3 Warden Hill Gardens, Luton LU2 7AH, United Kingdom

Phone: +44 7761 661627

Email: support@fashnav.store

Our support team is available to answer your questions and provide assistance whenever you need it.